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My experience with Prestige and Navid (the owner) was exceptional. I had a catastrophic garage door failure. The door was in danger of falling on my cars. Navid explained my options and did not try to up sell me. I live in a townhouse so the door had to match the rest of the community. It was a standard size door but need two vents installed. Even with this custom work he was able to get it done the very next day. He is a hands on owner, upfront, thoughtful and professional.
3/01/2018If I could have given less than one star I would have. Navid came out to my house in Simi Valley and gave us a quote on a garage door. Approx. 1 month later he told us "the quote was over one month old and he no longer services Simi Valley". 2 days later we get a Home Mag in the mail with his advertisement saying he still services Simi Valley. Very unprofessional!!! I don't know if he incorrectly quoted it and no longer wanted to honor the quote or what actually happened. No he was not the lowest price but up until that time he was professional. Waste of my time. I am reposting this review. Someone, I wonder who, indicated this was not a real review. It is very real and I am still disappointed. Not a word from Prestige.
6/05/2019My parents paid for Navid at Prestige to come fix my garage door last summer, so when it wasn't working, I called him. He said he would be here by 11 am.
After looking at it for about 5 minutes, he said he couldn't fix it because it was a Home Depot model. He was up on the ladder looking at it, so I suggested resetting it or turning it on and off. He did that, and it worked.
However, upon his leaving, he told me there was a $150 service charge. Absolutely ridiculous, and not only will I never use him, my parents will not, nor will anyone I know. He never said anything about a charge over the phone.
It's disgusting to take advantage of people like that. He should be ashamed. I wish I could give less than one star.
Update: Navid just called me to school me on service calls. He was very aggressive with me on the phone and was yelling. I'm a little afraid now that he knows where I live. Scary.
5/10/2019 -
Navid was a pleasure to work with! He was extremely responsive throughout the process of getting our new garage door and we got exactly what we wanted. Our garage door was installed very quickly and painlessly. Navid explained everything we needed to know and delivered everything we were looking for and more! We decided last minute to add on a wireless keypad, and Navid was happy to take care of that as well. Will be referring Prestige Overhead Doors to my friends and family and will be using them for my own future needs. Great experience!
5/24/2018They do a great job and reasonably priced! I shopped around and Prestige Overhead Doors not only had great Yelp reviews, but also had the lowest price. No hidden fees and everything ran smoothly. I definitely recommend them.
7/15/2019I needed someone to do a quick repair. I was lucky to have Navid and his team arrive same day and get the job done efficiently. I can't thank them enough for making this an easy and quick process. I couldn't be happier with the end product. I will definitely use them again. Their prices are affordable and they deliver great results. I will recommend them to all my family, friends and coworkers. Just an overall wonderful experience!
11/15/2018 -
Navid @ Prestige did a great job. I called him on Monday morning when the spring and motor broke for my garage door. He came over that same day and had the job done by that evening. Such a pleasure to work with. Love my new garage door system! Thank you Navid!
8/06/2019I recently had a garage door installed by Navid. Very professional throughout the entire process and a very good price.
Would definitely recommend Prestige to others.
4/06/2018I had some issues with my garage wood sectional garage door being out of square with opening. I contacted Navid at Prestige Overhead Doors. He answered my call, asked for a couple of pictures and gave an estimate. We set an appointment and his guys were on time and went to work. Very professional and experienced. They even lubricated my door and gave me maintenance tips. Highly recommended!
12/09/2017 -
I've been procrastinating about getting a new garage door opener for about two years. I finally decided get it done. The first company I called didn't return my message. So after a week I called Navid. First I was surprised that someone actually picked up the phone. Second, Navid was very nice and explained a few things to me. I wasn't sure what kind of pull system I had and he said he could stop by and take a look. I assumed it would be another day but he said he could be here within 30 minutes. I was shocked and said "great". He arrive 20 min later and was even nicer in person. He didn't try and sell me on thing else, he even talked me out of a few things I mentioned. I asked him when he could come over and install it and he said " how about tomorrow?" Unfortunately I was busy so we set up an appointment a few days later that worked with my schedule. Funny how I procrastinate for two years and with one phone call I'll have a new garage door opener in 3 days thanks to Navid. No more opening the garage door from the inside, pulling out the car, getting out of the car to close it again, walking thru the house to get back into the car. Thanks Navid.
6/19/2019Don't even think about calling anyone else!
Today the spring broke in our garage door so in a panic I called some random company and when they came out the quote was $1,000. I knew something was up and told the guy to leave. I hit the computer fast and found Presitge Overhead Doors which had the most amazing reviews. I explained my predicament to Navid and he told me not to worry he would come out today. One hour later I have my garage door up and running for $100's less. Navid is professional, licensed and insured, clean truck, nicely dressed and so personable. I cannot wait to refer Navid and Presitige Overhead Doors to our friends. We could not be happier!!!
4/03/2019My garage door opener suddenly stopped working over the weekend. My opener was old, needed replacement and I wanted to get it done post haste. On Monday, I started calling around to businesses that replace garage door openers. They all wanted to come out, do measurements, consult and discuss what would be the best option for my garage door. That's fine if you that's what you want -- but I knew what I wanted and certainly didn't want to go another week without a functioning garage door opener. I didn't want a consultation. I just wanted to get the job done. Fortunately, I found a yelp review for Prestige Overhead Doors in Woodland Hills and was impressed by all the positive feedback. So, I called. Spoke to Navid who said he could have the installers out that afternoon. I was unavailable, so we scheduled for the next day. The opener was installed in under an hour and I'm very pleased with it and by the work of the installers... One more thing -- I can't say enough good things about Navid. I was having trouble setting up the opener to work with the HomeLink system in my car. Navid came out to set it up for me the very next day after the installation. I later learned that his wife had just given birth. Now there's a guy who's dedicated to his work. I told him he should have waited until things settle down in his life. But he had given me his word that he'd be there and he was. He's truly dedicated to his work and he keeps his word. Can't ask for much more than that.
7/25/2018 -
Very impressed with Navid and his service. He was honest and solved my problem without trying to upsell me on something I didn't need. I would definitely recommend him and use him again. Class act!
4/25/2019Overdue review but I hired Prestige to replace two garage door openers in a 4 car garage last October. They expediently replaced both, were very affordable and extremely meticulous. I would definitely recommend them for your garage door needs.
5/22/2019I called after my garage door would not open at all. One of my springs on my roll up door had broken. I had an appointment within 15 minutes and within an hour they were at my house. They replaced both springs and balanced and lubricated my door and it works as good as new. Quick, Prompt, prepared with the correct parts, and neat, I couldn't be more satisfied. I would definitely use them again.
1/13/2019 -
For the past 3 months we have been doing a remodel on my Grandparents house. Trying to update the house, without doing any major demolition has been a tough task. Through this process we have had difficulty in finding fair estimates, due to the house location. We are fixing the house up for a rental.
Prestige Overhead Doors was the only company we hired that completed the work in a timely manner and had fair prices. Navid, the owner; was relatable, understanding (with the stresses of money and what stress comes with construction). It was a pleasure to work with this company, and this gentleman.
I would recommend this company to my closest friends and family, I trust them.
10/17/2018Honestly I can't say enough about Navid as his team. Our garage door is the clear glass door with the blue A on the deck. He and his team were quick to respond, gave a quote in line with others and had the best Yelp rating by far. So I decided to go with them over 6 other vendors. I was not disappointed! Navid is so easy to work with, absolutely professional and he got the job done before my Christmas party. It was a tight space and they made it work and the outcome is beyond expectation. I am so pleased. If you need a door use Navid. Do not look any further!
12/30/2017This company is amazing!
Navid returned my call in less than 10 minutes. Even though we were out of state at the time, Navid coordinated everything over the phone and helped us on a holiday, thank you!
The price was very reasonable. I definitively recommend them: professional, responsible, friendly, and very quick to respond. Thank you!
2/24/2018 -
I can heartily recommend Navid and Prestige Overhead Doors.
I have an older wood roll-up garage door (very heavy) that started making odd sounds...as though it was binding and/or getting ready to break down. Navid showed up right on time, diagnosed the problem, and gave me several repair options. I chose to have the rollers replaced and the unit serviced. The work was done in good time and at a VERY reasonable price. I will definitely be calling Prestige whenever I need garage door repair or replacement services in the future.
5/14/2019Navid and his team is extremely professional, knowledgeable, and efficient! Within hours of having our conversation, he arrived to make a repair.
His prices are affordable and worth every single penny spent!
If anyone is looking for garage door installations or even repairs, choose Prestige Overhead Doors! You won't regret it!
10/08/2018I live in Texas but have a vacation home in Los Angeles County (Topanga) where a friend of mine was staying at my vacation house. My friend said the garage door wouldn't close all the way upon his trying to close it. I found Prestige Overhead Doors on Yelp with a lot of 5 star ratings and called them. Had to leave a voice message, they called me back in about 5 minutes. We setup an appointment to check out the problem with my garage door for the next day. Prestige came when they said they would, fixed the problem (cable that pulls the door up and down came off of it's spool) in short order and billed a very fair price.
Couldn't be happier with the whole experience, they are now in my contacts for future reference.
5/22/2019 -
Just had three new garage doors installed by Navid and his crew. Navid is honest and professional. They completed the day he promised. We are very happy. I highly recommend Prestige Overhead Doors.
4/19/2018Very reliable, honest company! I had a huge issue with water leaking into my garage during the recent spring storm of 2019. In a panic I called several companies when my garage door wouldn't open. Prestige was super responsive. They were able to troubleshoot over the phone and help me get my garage door open so my husband could get his car out and go to work. They sent guys out same day to fix my garage. The workers were super efficient, friendly and professional. I truly hope to never run into a garage emergency again but if I do without hesitation I will contact prestige.
5/16/2019I called Navid yesterday about my broken garage door opener. He was extremely professional and helpful. He gave me all of the options for a new system and what each one contained. He scheduled my install for today and his installers were on time and very professional. All in all it was a great experience working with Prestige. I highly recommend them!!
5/23/2018 -
Great service! The technician came on time. His work was excellent. Price was as quoted. Great people!
1/16/2019One day my friend was driving and he accidentally had reversed into someone's garage door. As we didn't know what to do, we looked up some garage door company, one that came up was prestige overhead doors. Navid was there promptly to assess the damage and fix the problem. More than pleasant to work with. Would recommended for any garage or door emergencies.
6/05/2019Navid and his team did an awesome job consulting, delivering and installing the garage door in my home. The Wayne Dalton metal and white laminate glass looks great day and night. The LiftMaster motor he installed is a silent and fast. It's ready for WiFi via MyQ which can be opened and closed with an iPhone.
Navid was quick to respond when I called and gave me a rough estimate within 10 min over the phone. He came out measured and the door was installed within 6 weeks.
6/19/2018 -
After calling just about every place I could find, Navid was able to give me the best prices and options. He was extremely responsive, knowledgeable, and FAST! My garage door was fixed the next morning and has been working flawlessly ever since. I'll definitely be calling next time I need a repair or upgrade.
2/07/2018Nick C.
12/06/2017I am very impressed with the service received. A spring and sensor broke on our heavy wood garage door leaving us with our cars inside the garage, unable to open it. Navid was at our house in the timeframe given - within a couple hours from our initial call for help. He was friendly, very professional and knowledgeable, explained the problem throughly, efficiently repaired our door and fairly charged for the job done. I HIGHLY recommend Prestige Overhead Doors and will most definitely use him in the future!
6/24/2019