I am very impressed with the service received. A spring and sensor broke on our heavy wood garage door leaving us with our cars inside the garage, unable to open it. Navid was at our house in the timeframe given - within a couple hours from our initial call for help. He was friendly, very professional and knowledgeable, explained the problem throughly, efficiently repaired our door and fairly charged for the job done. I HIGHLY recommend Prestige Overhead Doors and will most definitely use him in the future!
I called Navid at 1:40 pm today and he was here at 2:05 pm for an estimate! Not only that, he was incredibly knowledgeable about the model of garage door opener I had. I was most impressed with his honesty and his realistic suggestions as well as his professionalism. Highly recommend!
If I could have given less than one star I would have. Navid came out to my house in Simi Valley and gave us a quote on a garage door. Approx. 1 month later he told us "the quote was over one month old and he no longer services Simi Valley". 2 days later we get a Home Mag in the mail with his advertisement saying he still services Simi Valley. Very unprofessional!!! I don't know if he incorrectly quoted it and no longer wanted to honor the quote or what actually happened. No he was not the lowest price but up until that time he was professional. Waste of my time. I am reposting this review. Someone, I wonder who, indicated this was not a real review. It is very real and I am still disappointed. Not a word from Prestige.
Navid was a pleasure to work with! He was extremely responsive throughout the process of getting our new garage door and we got exactly what we wanted. Our garage door was installed very quickly and painlessly. Navid explained everything we needed to know and delivered everything we were looking for and more! We decided last minute to add on a wireless keypad, and Navid was happy to take care of that as well. Will be referring Prestige Overhead Doors to my friends and family and will be using them for my own future needs. Great experience!
After calling just about every place I could find, Navid was able to give me the best prices and options. He was extremely responsive, knowledgeable, and FAST! My garage door was fixed the next morning and has been working flawlessly ever since. I'll definitely be calling next time I need a repair or upgrade.
I've been procrastinating about getting a new garage door opener for about two years. I finally decided get it done. The first company I called didn't return my message. So after a week I called Navid. First I was surprised that someone actually picked up the phone. Second, Navid was very nice and explained a few things to me. I wasn't sure what kind of pull system I had and he said he could stop by and take a look. I assumed it would be another day but he said he could be here within 30 minutes. I was shocked and said "great". He arrive 20 min later and was even nicer in person. He didn't try and sell me on thing else, he even talked me out of a few things I mentioned. I asked him when he could come over and install it and he said " how about tomorrow?" Unfortunately I was busy so we set up an appointment a few days later that worked with my schedule. Funny how I procrastinate for two years and with one phone call I'll have a new garage door opener in 3 days thanks to Navid. No more opening the garage door from the inside, pulling out the car, getting out of the car to close it again, walking thru the house to get back into the car. Thanks Navid.
Overdue review but I hired Prestige to replace two garage door openers in a 4 car garage last October. They expediently replaced both, were very affordable and extremely meticulous. I would definitely recommend them for your garage door needs.
This company is amazing!
Navid returned my call in less than 10 minutes. Even though we were out of state at the time, Navid coordinated everything over the phone and helped us on a holiday, thank you!
The price was very reasonable. I definitively recommend them: professional, responsible, friendly, and very quick to respond. Thank you!
Very reliable, honest company! I had a huge issue with water leaking into my garage during the recent spring storm of 2019. In a panic I called several companies when my garage door wouldn't open. Prestige was super responsive. They were able to troubleshoot over the phone and help me get my garage door open so my husband could get his car out and go to work. They sent guys out same day to fix my garage. The workers were super efficient, friendly and professional. I truly hope to never run into a garage emergency again but if I do without hesitation I will contact prestige.
I made the mistake of not pulling my car in all the way and the door hit my car, bent the door and broke the glass window. Navid came to the rescue today and fixed my door right away. He gave me the option of a new panel or to fix it the best he could, I chose the cheaper fix and he did a great job making it look like new. No need for a new door and money saved. He was very honest and up front. It's nice to meet people that you can trust when it comes to repairs in your home. Thank you Navid!
Navid and his team is extremely professional, knowledgeable, and efficient! Within hours of having our conversation, he arrived to make a repair.
His prices are affordable and worth every single penny spent!
If anyone is looking for garage door installations or even repairs, choose Prestige Overhead Doors! You won't regret it!
Navid was the first to respond to my quote request and we had a new garage door installed the same day within a few hours after making first contact. His guys came out and had the new door with hardware installed in less than an hour.
Price was reasonable and the whole process was painless. I highly recommend Prestige if you have any garage door concerns.
Just had three new garage doors installed by Navid and his crew. Navid is honest and professional. They completed the day he promised. We are very happy. I highly recommend Prestige Overhead Doors.
Honestly I can't say enough about Navid as his team. Our garage door is the clear glass door with the blue A on the deck. He and his team were quick to respond, gave a quote in line with others and had the best Yelp rating by far. So I decided to go with them over 6 other vendors. I was not disappointed! Navid is so easy to work with, absolutely professional and he got the job done before my Christmas party. It was a tight space and they made it work and the outcome is beyond expectation. I am so pleased. If you need a door use Navid. Do not look any further!
I live in Texas but have a vacation home in Los Angeles County (Topanga) where a friend of mine was staying at my vacation house. My friend said the garage door wouldn't close all the way upon his trying to close it. I found Prestige Overhead Doors on Yelp with a lot of 5 star ratings and called them. Had to leave a voice message, they called me back in about 5 minutes. We setup an appointment to check out the problem with my garage door for the next day. Prestige came when they said they would, fixed the problem (cable that pulls the door up and down came off of it's spool) in short order and billed a very fair price.
Couldn't be happier with the whole experience, they are now in my contacts for future reference.
Navid and his team did an awesome job consulting, delivering and installing the garage door in my home. The Wayne Dalton metal and white laminate glass looks great day and night. The LiftMaster motor he installed is a silent and fast. It's ready for WiFi via MyQ which can be opened and closed with an iPhone.
Navid was quick to respond when I called and gave me a rough estimate within 10 min over the phone. He came out measured and the door was installed within 6 weeks.
I can't say enough how much I appreciate Navid.
I called him at the end of my rope with a door that I had repaired over and over. The last group who "repaired" my door basically ripped me off and left my door patched up in a way that was sure to break and sure enough it did.
I called Navid while calling a bunch of people to see who could repair my totally busted door. I hung up with him having not made an appointment yet and he went out of his way to follow up with me to see if I ever got it fixed.
I scheduled an appointment with him and he showed up early and did a thorough job looking not just at the particular piece of the door that was broken but the rest of the door. He was super great about describing to me all of the issues the door had and what he thought was the best course of action.
After deciding on how to proceed he busted his butt to get guys out the same day and get it all fixed to perfection.
He further assured me that I've got a warranty on his work and that if I run into problems he'd be there for me to make it right.
I have dealt with a handful of garage door people at this point and I can say with certainty that Navid and his team are head and shoulders above everybody else I've dealt with. Highly recommended!
One day my friend was driving and he accidentally had reversed into someone's garage door. As we didn't know what to do, we looked up some garage door company, one that came up was prestige overhead doors. Navid was there promptly to assess the damage and fix the problem. More than pleasant to work with. Would recommended for any garage or door emergencies.
Great service! The technician came on time. His work was excellent. Price was as quoted. Great people!
I needed someone to do a quick repair. I was lucky to have Navid and his team arrive same day and get the job done efficiently. I can't thank them enough for making this an easy and quick process. I couldn't be happier with the end product. I will definitely use them again. Their prices are affordable and they deliver great results. I will recommend them to all my family, friends and coworkers. Just an overall wonderful experience!
My parents paid for Navid at Prestige to come fix my garage door last summer, so when it wasn't working, I called him. He said he would be here by 11 am.
After looking at it for about 5 minutes, he said he couldn't fix it because it was a Home Depot model. He was up on the ladder looking at it, so I suggested resetting it or turning it on and off. He did that, and it worked.
However, upon his leaving, he told me there was a $150 service charge. Absolutely ridiculous, and not only will I never use him, my parents will not, nor will anyone I know. He never said anything about a charge over the phone.
It's disgusting to take advantage of people like that. He should be ashamed. I wish I could give less than one star.
Update: Navid just called me to school me on service calls. He was very aggressive with me on the phone and was yelling. I'm a little afraid now that he knows where I live. Scary.
We are so thrilled with our new garage door!
It was a pleasure working with Navid and his team.
In our case he came promptly and had great recommendations for us and when we made our choice it was easy and we knew we were in good hands.
Our installation was delayed a few weeks because the doors were delivered to Navid's team with some scratches and he wouldn't accept them from the factory. We were totally ok with it and showed Prestige's dedication to quality and customer satisfaction.
On installation day, the team removed the old door and installed the new door with the smoothest and quietest door ever! The dogs can't even tell we are home.
We highly recommend Prestige and my only disappointment is that I only have one garage door to install!
I'm a satisfied customer. Navid responded quickly to my initial inquiry, was able to give me an estimate before coming out, went out of his way to make a lengthy trip (on a Friday afternoon, any trip is lengthy in L.A.!), and completed the work to my satisfaction. Very professional, and clearly takes pride in a job well done. Highly recommended. 🙂
Navid came out the same day I called. I didn't have to haggle and was happy with the quote. They came out when promised and installed beautifully, programmed the three doors and left the space clean. Couldn't ask for more!
I can heartily recommend Navid and Prestige Overhead Doors.
I have an older wood roll-up garage door (very heavy) that started making odd sounds...as though it was binding and/or getting ready to break down. Navid showed up right on time, diagnosed the problem, and gave me several repair options. I chose to have the rollers replaced and the unit serviced. The work was done in good time and at a VERY reasonable price. I will definitely be calling Prestige whenever I need garage door repair or replacement services in the future.
I had some issues with my garage wood sectional garage door being out of square with opening. I contacted Navid at Prestige Overhead Doors. He answered my call, asked for a couple of pictures and gave an estimate. We set an appointment and his guys were on time and went to work. Very professional and experienced. They even lubricated my door and gave me maintenance tips. Highly recommended!
Very impressed with Navid and his service. He was honest and solved my problem without trying to upsell me on something I didn't need. I would definitely recommend him and use him again. Class act!
I called Navid yesterday about my broken garage door opener. He was extremely professional and helpful. He gave me all of the options for a new system and what each one contained. He scheduled my install for today and his installers were on time and very professional. All in all it was a great experience working with Prestige. I highly recommend them!!