I can't say enough how much I appreciate Navid.
I called him at the end of my rope with a door that I had repaired over and over. The last group who "repaired" my door basically ripped me off and left my door patched up in a way that was sure to break and sure enough it did.
I called Navid while calling a bunch of people to see who could repair my totally busted door. I hung up with him having not made an appointment yet and he went out of his way to follow up with me to see if I ever got it fixed.
I scheduled an appointment with him and he showed up early and did a thorough job looking not just at the particular piece of the door that was broken but the rest of the door. He was super great about describing to me all of the issues the door had and what he thought was the best course of action.
After deciding on how to proceed he busted his butt to get guys out the same day and get it all fixed to perfection.
He further assured me that I've got a warranty on his work and that if I run into problems he'd be there for me to make it right.
I have dealt with a handful of garage door people at this point and I can say with certainty that Navid and his team are head and shoulders above everybody else I've dealt with. Highly recommended!
For the past 3 months we have been doing a remodel on my Grandparents house. Trying to update the house, without doing any major demolition has been a tough task. Through this process we have had difficulty in finding fair estimates, due to the house location. We are fixing the house up for a rental.
Prestige Overhead Doors was the only company we hired that completed the work in a timely manner and had fair prices. Navid, the owner; was relatable, understanding (with the stresses of money and what stress comes with construction). It was a pleasure to work with this company, and this gentleman.
I would recommend this company to my closest friends and family, I trust them.
Very reliable, honest company! I had a huge issue with water leaking into my garage during the recent spring storm of 2019. In a panic I called several companies when my garage door wouldn't open. Prestige was super responsive. They were able to troubleshoot over the phone and help me get my garage door open so my husband could get his car out and go to work. They sent guys out same day to fix my garage. The workers were super efficient, friendly and professional. I truly hope to never run into a garage emergency again but if I do without hesitation I will contact prestige.
I called Navid at 1:40 pm today and he was here at 2:05 pm for an estimate! Not only that, he was incredibly knowledgeable about the model of garage door opener I had. I was most impressed with his honesty and his realistic suggestions as well as his professionalism. Highly recommend!
We are so thrilled with our new garage door!
It was a pleasure working with Navid and his team.
In our case he came promptly and had great recommendations for us and when we made our choice it was easy and we knew we were in good hands.
Our installation was delayed a few weeks because the doors were delivered to Navid's team with some scratches and he wouldn't accept them from the factory. We were totally ok with it and showed Prestige's dedication to quality and customer satisfaction.
On installation day, the team removed the old door and installed the new door with the smoothest and quietest door ever! The dogs can't even tell we are home.
We highly recommend Prestige and my only disappointment is that I only have one garage door to install!
I live in Texas but have a vacation home in Los Angeles County (Topanga) where a friend of mine was staying at my vacation house. My friend said the garage door wouldn't close all the way upon his trying to close it. I found Prestige Overhead Doors on Yelp with a lot of 5 star ratings and called them. Had to leave a voice message, they called me back in about 5 minutes. We setup an appointment to check out the problem with my garage door for the next day. Prestige came when they said they would, fixed the problem (cable that pulls the door up and down came off of it's spool) in short order and billed a very fair price.
Couldn't be happier with the whole experience, they are now in my contacts for future reference.
This company is amazing!
Navid returned my call in less than 10 minutes. Even though we were out of state at the time, Navid coordinated everything over the phone and helped us on a holiday, thank you!
The price was very reasonable. I definitively recommend them: professional, responsible, friendly, and very quick to respond. Thank you!
Navid came out the same day I called. I didn't have to haggle and was happy with the quote. They came out when promised and installed beautifully, programmed the three doors and left the space clean. Couldn't ask for more!
My parents paid for Navid at Prestige to come fix my garage door last summer, so when it wasn't working, I called him. He said he would be here by 11 am.
After looking at it for about 5 minutes, he said he couldn't fix it because it was a Home Depot model. He was up on the ladder looking at it, so I suggested resetting it or turning it on and off. He did that, and it worked.
However, upon his leaving, he told me there was a $150 service charge. Absolutely ridiculous, and not only will I never use him, my parents will not, nor will anyone I know. He never said anything about a charge over the phone.
It's disgusting to take advantage of people like that. He should be ashamed. I wish I could give less than one star.
Update: Navid just called me to school me on service calls. He was very aggressive with me on the phone and was yelling. I'm a little afraid now that he knows where I live. Scary.
A few months back we had our garage door repaired. I was told the mother board on our unit needed to be replaced and was quoted $335. After discussing options (new over $500 vs repair), I opted to repair it since it was a chain style unit and I could save some money. The unit was working great but a few days ago, the cover fell off on top of my car and broke. Today, the garage door only opened half way. When I attempted to close the garage, I saw sparks come out of the mother board area. After calling, Navid said that he told my wife that the entire thing was falling apart and disintegrating. I'm very confused why he would continue with the install of the mother board after learning the condition of the cover and bracket and that there's a good chance of it falling off. I clearly would have opted for a new unit had I known beforehand when Navid removed the cover the first time to diagnose the problem. Clearly just a rare case considering all the good reviews he has. Just disappointing that he didn't take any responsibility whatsoever.
If I could have given less than one star I would have. Navid came out to my house in Simi Valley and gave us a quote on a garage door. Approx. 1 month later he told us "the quote was over one month old and he no longer services Simi Valley". 2 days later we get a Home Mag in the mail with his advertisement saying he still services Simi Valley. Very unprofessional!!! I don't know if he incorrectly quoted it and no longer wanted to honor the quote or what actually happened. No he was not the lowest price but up until that time he was professional. Waste of my time. I am reposting this review. Someone, I wonder who, indicated this was not a real review. It is very real and I am still disappointed. Not a word from Prestige.
Navid was the first to respond to my quote request and we had a new garage door installed the same day within a few hours after making first contact. His guys came out and had the new door with hardware installed in less than an hour.
Price was reasonable and the whole process was painless. I highly recommend Prestige if you have any garage door concerns.
My garage door opener suddenly stopped working over the weekend. My opener was old, needed replacement and I wanted to get it done post haste. On Monday, I started calling around to businesses that replace garage door openers. They all wanted to come out, do measurements, consult and discuss what would be the best option for my garage door. That's fine if you that's what you want -- but I knew what I wanted and certainly didn't want to go another week without a functioning garage door opener. I didn't want a consultation. I just wanted to get the job done. Fortunately, I found a yelp review for Prestige Overhead Doors in Woodland Hills and was impressed by all the positive feedback. So, I called. Spoke to Navid who said he could have the installers out that afternoon. I was unavailable, so we scheduled for the next day. The opener was installed in under an hour and I'm very pleased with it and by the work of the installers... One more thing -- I can't say enough good things about Navid. I was having trouble setting up the opener to work with the HomeLink system in my car. Navid came out to set it up for me the very next day after the installation. I later learned that his wife had just given birth. Now there's a guy who's dedicated to his work. I told him he should have waited until things settle down in his life. But he had given me his word that he'd be there and he was. He's truly dedicated to his work and he keeps his word. Can't ask for much more than that.
I called after my garage door would not open at all. One of my springs on my roll up door had broken. I had an appointment within 15 minutes and within an hour they were at my house. They replaced both springs and balanced and lubricated my door and it works as good as new. Quick, Prompt, prepared with the correct parts, and neat, I couldn't be more satisfied. I would definitely use them again.
Navid and his team is extremely professional, knowledgeable, and efficient! Within hours of having our conversation, he arrived to make a repair.
His prices are affordable and worth every single penny spent!
If anyone is looking for garage door installations or even repairs, choose Prestige Overhead Doors! You won't regret it!
I can heartily recommend Navid and Prestige Overhead Doors.
I have an older wood roll-up garage door (very heavy) that started making odd sounds...as though it was binding and/or getting ready to break down. Navid showed up right on time, diagnosed the problem, and gave me several repair options. I chose to have the rollers replaced and the unit serviced. The work was done in good time and at a VERY reasonable price. I will definitely be calling Prestige whenever I need garage door repair or replacement services in the future.
Navid and his team did an awesome job consulting, delivering and installing the garage door in my home. The Wayne Dalton metal and white laminate glass looks great day and night. The LiftMaster motor he installed is a silent and fast. It's ready for WiFi via MyQ which can be opened and closed with an iPhone.
Navid was quick to respond when I called and gave me a rough estimate within 10 min over the phone. He came out measured and the door was installed within 6 weeks.
I've been procrastinating about getting a new garage door opener for about two years. I finally decided get it done. The first company I called didn't return my message. So after a week I called Navid. First I was surprised that someone actually picked up the phone. Second, Navid was very nice and explained a few things to me. I wasn't sure what kind of pull system I had and he said he could stop by and take a look. I assumed it would be another day but he said he could be here within 30 minutes. I was shocked and said "great". He arrive 20 min later and was even nicer in person. He didn't try and sell me on thing else, he even talked me out of a few things I mentioned. I asked him when he could come over and install it and he said " how about tomorrow?" Unfortunately I was busy so we set up an appointment a few days later that worked with my schedule. Funny how I procrastinate for two years and with one phone call I'll have a new garage door opener in 3 days thanks to Navid. No more opening the garage door from the inside, pulling out the car, getting out of the car to close it again, walking thru the house to get back into the car. Thanks Navid.
My experience with Prestige and Navid (the owner) was exceptional. I had a catastrophic garage door failure. The door was in danger of falling on my cars. Navid explained my options and did not try to up sell me. I live in a townhouse so the door had to match the rest of the community. It was a standard size door but need two vents installed. Even with this custom work he was able to get it done the very next day. He is a hands on owner, upfront, thoughtful and professional.
Great service! The technician came on time. His work was excellent. Price was as quoted. Great people!
They do a great job and reasonably priced! I shopped around and Prestige Overhead Doors not only had great Yelp reviews, but also had the lowest price. No hidden fees and everything ran smoothly. I definitely recommend them.
I called Navid yesterday about my broken garage door opener. He was extremely professional and helpful. He gave me all of the options for a new system and what each one contained. He scheduled my install for today and his installers were on time and very professional. All in all it was a great experience working with Prestige. I highly recommend them!!
I had some issues with my garage wood sectional garage door being out of square with opening. I contacted Navid at Prestige Overhead Doors. He answered my call, asked for a couple of pictures and gave an estimate. We set an appointment and his guys were on time and went to work. Very professional and experienced. They even lubricated my door and gave me maintenance tips. Highly recommended!
I am very impressed with the service received. A spring and sensor broke on our heavy wood garage door leaving us with our cars inside the garage, unable to open it. Navid was at our house in the timeframe given - within a couple hours from our initial call for help. He was friendly, very professional and knowledgeable, explained the problem throughly, efficiently repaired our door and fairly charged for the job done. I HIGHLY recommend Prestige Overhead Doors and will most definitely use him in the future!
Don't even think about calling anyone else!
Today the spring broke in our garage door so in a panic I called some random company and when they came out the quote was $1,000. I knew something was up and told the guy to leave. I hit the computer fast and found Presitge Overhead Doors which had the most amazing reviews. I explained my predicament to Navid and he told me not to worry he would come out today. One hour later I have my garage door up and running for $100's less. Navid is professional, licensed and insured, clean truck, nicely dressed and so personable. I cannot wait to refer Navid and Presitige Overhead Doors to our friends. We could not be happier!!!
After calling just about every place I could find, Navid was able to give me the best prices and options. He was extremely responsive, knowledgeable, and FAST! My garage door was fixed the next morning and has been working flawlessly ever since. I'll definitely be calling next time I need a repair or upgrade.
I called Navid at POHDoors regarding my garage door - I was leaving for work and my door wouldn't close and suddenly jammed. He was on his way to another service call when I called frantic because my Husband was out of town. He was very polite and asked some basic questions to see if I could close it till later. Unfortunately, I was not able too and he went out of his way to come by to fix my door since I was in a hurry. He was so kind and efficient and was able to get my door closed. He later was able to come by and fix my door. He replaced my springs and rollers. He explained what went wrong , his price was extremely fair and didn't try to sell me anything that I didn't need.
He not only provides great service and products, he is fair and I will definitely use him in the future and recommend Navid's company to everyone I know!!
100% Satisfied Customer!
I made the mistake of not pulling my car in all the way and the door hit my car, bent the door and broke the glass window. Navid came to the rescue today and fixed my door right away. He gave me the option of a new panel or to fix it the best he could, I chose the cheaper fix and he did a great job making it look like new. No need for a new door and money saved. He was very honest and up front. It's nice to meet people that you can trust when it comes to repairs in your home. Thank you Navid!