I am very impressed with the service received. A spring and sensor broke on our heavy wood garage door leaving us with our cars inside the garage, unable to open it. Navid was at our house in the timeframe given - within a couple hours from our initial call for help. He was friendly, very professional and knowledgeable, explained the problem throughly, efficiently repaired our door and fairly charged for the job done. I HIGHLY recommend Prestige Overhead Doors and will most definitely use him in the future!
My parents paid for Navid at Prestige to come fix my garage door last summer, so when it wasn't working, I called him. He said he would be here by 11 am.
After looking at it for about 5 minutes, he said he couldn't fix it because it was a Home Depot model. He was up on the ladder looking at it, so I suggested resetting it or turning it on and off. He did that, and it worked.
However, upon his leaving, he told me there was a $150 service charge. Absolutely ridiculous, and not only will I never use him, my parents will not, nor will anyone I know. He never said anything about a charge over the phone.
It's disgusting to take advantage of people like that. He should be ashamed. I wish I could give less than one star.
Update: Navid just called me to school me on service calls. He was very aggressive with me on the phone and was yelling. I'm a little afraid now that he knows where I live. Scary.
This company is amazing!
Navid returned my call in less than 10 minutes. Even though we were out of state at the time, Navid coordinated everything over the phone and helped us on a holiday, thank you!
The price was very reasonable. I definitively recommend them: professional, responsible, friendly, and very quick to respond. Thank you!
Navid came out the same day I called. I didn't have to haggle and was happy with the quote. They came out when promised and installed beautifully, programmed the three doors and left the space clean. Couldn't ask for more!
A few months back we had our garage door repaired. I was told the mother board on our unit needed to be replaced and was quoted $335. After discussing options (new over $500 vs repair), I opted to repair it since it was a chain style unit and I could save some money. The unit was working great but a few days ago, the cover fell off on top of my car and broke. Today, the garage door only opened half way. When I attempted to close the garage, I saw sparks come out of the mother board area. After calling, Navid said that he told my wife that the entire thing was falling apart and disintegrating. I'm very confused why he would continue with the install of the mother board after learning the condition of the cover and bracket and that there's a good chance of it falling off. I clearly would have opted for a new unit had I known beforehand when Navid removed the cover the first time to diagnose the problem. Clearly just a rare case considering all the good reviews he has. Just disappointing that he didn't take any responsibility whatsoever.
Overdue review but I hired Prestige to replace two garage door openers in a 4 car garage last October. They expediently replaced both, were very affordable and extremely meticulous. I would definitely recommend them for your garage door needs.
Navid and his team is extremely professional, knowledgeable, and efficient! Within hours of having our conversation, he arrived to make a repair.
His prices are affordable and worth every single penny spent!
If anyone is looking for garage door installations or even repairs, choose Prestige Overhead Doors! You won't regret it!
For the past 3 months we have been doing a remodel on my Grandparents house. Trying to update the house, without doing any major demolition has been a tough task. Through this process we have had difficulty in finding fair estimates, due to the house location. We are fixing the house up for a rental.
Prestige Overhead Doors was the only company we hired that completed the work in a timely manner and had fair prices. Navid, the owner; was relatable, understanding (with the stresses of money and what stress comes with construction). It was a pleasure to work with this company, and this gentleman.
I would recommend this company to my closest friends and family, I trust them.
Don't even think about calling anyone else!
Today the spring broke in our garage door so in a panic I called some random company and when they came out the quote was $1,000. I knew something was up and told the guy to leave. I hit the computer fast and found Presitge Overhead Doors which had the most amazing reviews. I explained my predicament to Navid and he told me not to worry he would come out today. One hour later I have my garage door up and running for $100's less. Navid is professional, licensed and insured, clean truck, nicely dressed and so personable. I cannot wait to refer Navid and Presitige Overhead Doors to our friends. We could not be happier!!!
My experience with Prestige and Navid (the owner) was exceptional. I had a catastrophic garage door failure. The door was in danger of falling on my cars. Navid explained my options and did not try to up sell me. I live in a townhouse so the door had to match the rest of the community. It was a standard size door but need two vents installed. Even with this custom work he was able to get it done the very next day. He is a hands on owner, upfront, thoughtful and professional.
I called Navid at 1:40 pm today and he was here at 2:05 pm for an estimate! Not only that, he was incredibly knowledgeable about the model of garage door opener I had. I was most impressed with his honesty and his realistic suggestions as well as his professionalism. Highly recommend!
I had some issues with my garage wood sectional garage door being out of square with opening. I contacted Navid at Prestige Overhead Doors. He answered my call, asked for a couple of pictures and gave an estimate. We set an appointment and his guys were on time and went to work. Very professional and experienced. They even lubricated my door and gave me maintenance tips. Highly recommended!
Navid and his team did an awesome job consulting, delivering and installing the garage door in my home. The Wayne Dalton metal and white laminate glass looks great day and night. The LiftMaster motor he installed is a silent and fast. It's ready for WiFi via MyQ which can be opened and closed with an iPhone.
Navid was quick to respond when I called and gave me a rough estimate within 10 min over the phone. He came out measured and the door was installed within 6 weeks.
Navid was a pleasure to work with! He was extremely responsive throughout the process of getting our new garage door and we got exactly what we wanted. Our garage door was installed very quickly and painlessly. Navid explained everything we needed to know and delivered everything we were looking for and more! We decided last minute to add on a wireless keypad, and Navid was happy to take care of that as well. Will be referring Prestige Overhead Doors to my friends and family and will be using them for my own future needs. Great experience!
Honestly I can't say enough about Navid as his team. Our garage door is the clear glass door with the blue A on the deck. He and his team were quick to respond, gave a quote in line with others and had the best Yelp rating by far. So I decided to go with them over 6 other vendors. I was not disappointed! Navid is so easy to work with, absolutely professional and he got the job done before my Christmas party. It was a tight space and they made it work and the outcome is beyond expectation. I am so pleased. If you need a door use Navid. Do not look any further!
I've been procrastinating about getting a new garage door opener for about two years. I finally decided get it done. The first company I called didn't return my message. So after a week I called Navid. First I was surprised that someone actually picked up the phone. Second, Navid was very nice and explained a few things to me. I wasn't sure what kind of pull system I had and he said he could stop by and take a look. I assumed it would be another day but he said he could be here within 30 minutes. I was shocked and said "great". He arrive 20 min later and was even nicer in person. He didn't try and sell me on thing else, he even talked me out of a few things I mentioned. I asked him when he could come over and install it and he said " how about tomorrow?" Unfortunately I was busy so we set up an appointment a few days later that worked with my schedule. Funny how I procrastinate for two years and with one phone call I'll have a new garage door opener in 3 days thanks to Navid. No more opening the garage door from the inside, pulling out the car, getting out of the car to close it again, walking thru the house to get back into the car. Thanks Navid.
I recently had a garage door installed by Navid. Very professional throughout the entire process and a very good price.
Would definitely recommend Prestige to others.
I can heartily recommend Navid and Prestige Overhead Doors.
I have an older wood roll-up garage door (very heavy) that started making odd sounds...as though it was binding and/or getting ready to break down. Navid showed up right on time, diagnosed the problem, and gave me several repair options. I chose to have the rollers replaced and the unit serviced. The work was done in good time and at a VERY reasonable price. I will definitely be calling Prestige whenever I need garage door repair or replacement services in the future.
Navid was the first to respond to my quote request and we had a new garage door installed the same day within a few hours after making first contact. His guys came out and had the new door with hardware installed in less than an hour.
Price was reasonable and the whole process was painless. I highly recommend Prestige if you have any garage door concerns.
I met with and got several quotes from different companies before choosing to go with Prestige, not because it was the least expensive, but because it was very clear that Navid was going to go out of his way to do whatever it took to leave me as a satisfied customer. And indeed that's what happened. The sales process was easy and left me confident about the investment I was about to make. Delivery was as promised (I was in a hurry) and the installation was professional. Navid guided me with what would look best for my home and he was 100% on target. The new door looks fantastic and functions beautifully. I especially like that I can control my garage door from my phone!
I recommend Prestige highly.
I needed someone to do a quick repair. I was lucky to have Navid and his team arrive same day and get the job done efficiently. I can't thank them enough for making this an easy and quick process. I couldn't be happier with the end product. I will definitely use them again. Their prices are affordable and they deliver great results. I will recommend them to all my family, friends and coworkers. Just an overall wonderful experience!
Very reliable, honest company! I had a huge issue with water leaking into my garage during the recent spring storm of 2019. In a panic I called several companies when my garage door wouldn't open. Prestige was super responsive. They were able to troubleshoot over the phone and help me get my garage door open so my husband could get his car out and go to work. They sent guys out same day to fix my garage. The workers were super efficient, friendly and professional. I truly hope to never run into a garage emergency again but if I do without hesitation I will contact prestige.
I can't say enough how much I appreciate Navid.
I called him at the end of my rope with a door that I had repaired over and over. The last group who "repaired" my door basically ripped me off and left my door patched up in a way that was sure to break and sure enough it did.
I called Navid while calling a bunch of people to see who could repair my totally busted door. I hung up with him having not made an appointment yet and he went out of his way to follow up with me to see if I ever got it fixed.
I scheduled an appointment with him and he showed up early and did a thorough job looking not just at the particular piece of the door that was broken but the rest of the door. He was super great about describing to me all of the issues the door had and what he thought was the best course of action.
After deciding on how to proceed he busted his butt to get guys out the same day and get it all fixed to perfection.
He further assured me that I've got a warranty on his work and that if I run into problems he'd be there for me to make it right.
I have dealt with a handful of garage door people at this point and I can say with certainty that Navid and his team are head and shoulders above everybody else I've dealt with. Highly recommended!
I'm a satisfied customer. Navid responded quickly to my initial inquiry, was able to give me an estimate before coming out, went out of his way to make a lengthy trip (on a Friday afternoon, any trip is lengthy in L.A.!), and completed the work to my satisfaction. Very professional, and clearly takes pride in a job well done. Highly recommended. 🙂
After calling just about every place I could find, Navid was able to give me the best prices and options. He was extremely responsive, knowledgeable, and FAST! My garage door was fixed the next morning and has been working flawlessly ever since. I'll definitely be calling next time I need a repair or upgrade.
If I could have given less than one star I would have. Navid came out to my house in Simi Valley and gave us a quote on a garage door. Approx. 1 month later he told us "the quote was over one month old and he no longer services Simi Valley". 2 days later we get a Home Mag in the mail with his advertisement saying he still services Simi Valley. Very unprofessional!!! I don't know if he incorrectly quoted it and no longer wanted to honor the quote or what actually happened. No he was not the lowest price but up until that time he was professional. Waste of my time. I am reposting this review. Someone, I wonder who, indicated this was not a real review. It is very real and I am still disappointed. Not a word from Prestige.