I live in Texas but have a vacation home in Los Angeles County (Topanga) where a friend of mine was staying at my vacation house. My friend said the garage door wouldn't close all the way upon his trying to close it. I found Prestige Overhead Doors on Yelp with a lot of 5 star ratings and called them. Had to leave a voice message, they called me back in about 5 minutes. We setup an appointment to check out the problem with my garage door for the next day. Prestige came when they said they would, fixed the problem (cable that pulls the door up and down came off of it's spool) in short order and billed a very fair price.
Couldn't be happier with the whole experience, they are now in my contacts for future reference.
For the past 3 months we have been doing a remodel on my Grandparents house. Trying to update the house, without doing any major demolition has been a tough task. Through this process we have had difficulty in finding fair estimates, due to the house location. We are fixing the house up for a rental.
Prestige Overhead Doors was the only company we hired that completed the work in a timely manner and had fair prices. Navid, the owner; was relatable, understanding (with the stresses of money and what stress comes with construction). It was a pleasure to work with this company, and this gentleman.
I would recommend this company to my closest friends and family, I trust them.
My parents paid for Navid at Prestige to come fix my garage door last summer, so when it wasn't working, I called him. He said he would be here by 11 am.
After looking at it for about 5 minutes, he said he couldn't fix it because it was a Home Depot model. He was up on the ladder looking at it, so I suggested resetting it or turning it on and off. He did that, and it worked.
However, upon his leaving, he told me there was a $150 service charge. Absolutely ridiculous, and not only will I never use him, my parents will not, nor will anyone I know. He never said anything about a charge over the phone.
It's disgusting to take advantage of people like that. He should be ashamed. I wish I could give less than one star.
Update: Navid just called me to school me on service calls. He was very aggressive with me on the phone and was yelling. I'm a little afraid now that he knows where I live. Scary.
Overdue review but I hired Prestige to replace two garage door openers in a 4 car garage last October. They expediently replaced both, were very affordable and extremely meticulous. I would definitely recommend them for your garage door needs.
I needed someone to do a quick repair. I was lucky to have Navid and his team arrive same day and get the job done efficiently. I can't thank them enough for making this an easy and quick process. I couldn't be happier with the end product. I will definitely use them again. Their prices are affordable and they deliver great results. I will recommend them to all my family, friends and coworkers. Just an overall wonderful experience!
I called Navid yesterday about my broken garage door opener. He was extremely professional and helpful. He gave me all of the options for a new system and what each one contained. He scheduled my install for today and his installers were on time and very professional. All in all it was a great experience working with Prestige. I highly recommend them!!
I recently had a garage door installed by Navid. Very professional throughout the entire process and a very good price.
Would definitely recommend Prestige to others.
I called Navid at POHDoors regarding my garage door - I was leaving for work and my door wouldn't close and suddenly jammed. He was on his way to another service call when I called frantic because my Husband was out of town. He was very polite and asked some basic questions to see if I could close it till later. Unfortunately, I was not able too and he went out of his way to come by to fix my door since I was in a hurry. He was so kind and efficient and was able to get my door closed. He later was able to come by and fix my door. He replaced my springs and rollers. He explained what went wrong , his price was extremely fair and didn't try to sell me anything that I didn't need.
He not only provides great service and products, he is fair and I will definitely use him in the future and recommend Navid's company to everyone I know!!
100% Satisfied Customer!
My garage door opener suddenly stopped working over the weekend. My opener was old, needed replacement and I wanted to get it done post haste. On Monday, I started calling around to businesses that replace garage door openers. They all wanted to come out, do measurements, consult and discuss what would be the best option for my garage door. That's fine if you that's what you want -- but I knew what I wanted and certainly didn't want to go another week without a functioning garage door opener. I didn't want a consultation. I just wanted to get the job done. Fortunately, I found a yelp review for Prestige Overhead Doors in Woodland Hills and was impressed by all the positive feedback. So, I called. Spoke to Navid who said he could have the installers out that afternoon. I was unavailable, so we scheduled for the next day. The opener was installed in under an hour and I'm very pleased with it and by the work of the installers... One more thing -- I can't say enough good things about Navid. I was having trouble setting up the opener to work with the HomeLink system in my car. Navid came out to set it up for me the very next day after the installation. I later learned that his wife had just given birth. Now there's a guy who's dedicated to his work. I told him he should have waited until things settle down in his life. But he had given me his word that he'd be there and he was. He's truly dedicated to his work and he keeps his word. Can't ask for much more than that.
A few months back we had our garage door repaired. I was told the mother board on our unit needed to be replaced and was quoted $335. After discussing options (new over $500 vs repair), I opted to repair it since it was a chain style unit and I could save some money. The unit was working great but a few days ago, the cover fell off on top of my car and broke. Today, the garage door only opened half way. When I attempted to close the garage, I saw sparks come out of the mother board area. After calling, Navid said that he told my wife that the entire thing was falling apart and disintegrating. I'm very confused why he would continue with the install of the mother board after learning the condition of the cover and bracket and that there's a good chance of it falling off. I clearly would have opted for a new unit had I known beforehand when Navid removed the cover the first time to diagnose the problem. Clearly just a rare case considering all the good reviews he has. Just disappointing that he didn't take any responsibility whatsoever.
I am very impressed with the service received. A spring and sensor broke on our heavy wood garage door leaving us with our cars inside the garage, unable to open it. Navid was at our house in the timeframe given - within a couple hours from our initial call for help. He was friendly, very professional and knowledgeable, explained the problem throughly, efficiently repaired our door and fairly charged for the job done. I HIGHLY recommend Prestige Overhead Doors and will most definitely use him in the future!
Just had three new garage doors installed by Navid and his crew. Navid is honest and professional. They completed the day he promised. We are very happy. I highly recommend Prestige Overhead Doors.
One day my friend was driving and he accidentally had reversed into someone's garage door. As we didn't know what to do, we looked up some garage door company, one that came up was prestige overhead doors. Navid was there promptly to assess the damage and fix the problem. More than pleasant to work with. Would recommended for any garage or door emergencies.
I called Navid at 1:40 pm today and he was here at 2:05 pm for an estimate! Not only that, he was incredibly knowledgeable about the model of garage door opener I had. I was most impressed with his honesty and his realistic suggestions as well as his professionalism. Highly recommend!
I'm a satisfied customer. Navid responded quickly to my initial inquiry, was able to give me an estimate before coming out, went out of his way to make a lengthy trip (on a Friday afternoon, any trip is lengthy in L.A.!), and completed the work to my satisfaction. Very professional, and clearly takes pride in a job well done. Highly recommended. 🙂
I can heartily recommend Navid and Prestige Overhead Doors.
I have an older wood roll-up garage door (very heavy) that started making odd sounds...as though it was binding and/or getting ready to break down. Navid showed up right on time, diagnosed the problem, and gave me several repair options. I chose to have the rollers replaced and the unit serviced. The work was done in good time and at a VERY reasonable price. I will definitely be calling Prestige whenever I need garage door repair or replacement services in the future.
Great service! The technician came on time. His work was excellent. Price was as quoted. Great people!
This company is amazing!
Navid returned my call in less than 10 minutes. Even though we were out of state at the time, Navid coordinated everything over the phone and helped us on a holiday, thank you!
The price was very reasonable. I definitively recommend them: professional, responsible, friendly, and very quick to respond. Thank you!
Don't even think about calling anyone else!
Today the spring broke in our garage door so in a panic I called some random company and when they came out the quote was $1,000. I knew something was up and told the guy to leave. I hit the computer fast and found Presitge Overhead Doors which had the most amazing reviews. I explained my predicament to Navid and he told me not to worry he would come out today. One hour later I have my garage door up and running for $100's less. Navid is professional, licensed and insured, clean truck, nicely dressed and so personable. I cannot wait to refer Navid and Presitige Overhead Doors to our friends. We could not be happier!!!
My experience with Prestige and Navid (the owner) was exceptional. I had a catastrophic garage door failure. The door was in danger of falling on my cars. Navid explained my options and did not try to up sell me. I live in a townhouse so the door had to match the rest of the community. It was a standard size door but need two vents installed. Even with this custom work he was able to get it done the very next day. He is a hands on owner, upfront, thoughtful and professional.
After calling just about every place I could find, Navid was able to give me the best prices and options. He was extremely responsive, knowledgeable, and FAST! My garage door was fixed the next morning and has been working flawlessly ever since. I'll definitely be calling next time I need a repair or upgrade.
Very reliable, honest company! I had a huge issue with water leaking into my garage during the recent spring storm of 2019. In a panic I called several companies when my garage door wouldn't open. Prestige was super responsive. They were able to troubleshoot over the phone and help me get my garage door open so my husband could get his car out and go to work. They sent guys out same day to fix my garage. The workers were super efficient, friendly and professional. I truly hope to never run into a garage emergency again but if I do without hesitation I will contact prestige.
They do a great job and reasonably priced! I shopped around and Prestige Overhead Doors not only had great Yelp reviews, but also had the lowest price. No hidden fees and everything ran smoothly. I definitely recommend them.
I made the mistake of not pulling my car in all the way and the door hit my car, bent the door and broke the glass window. Navid came to the rescue today and fixed my door right away. He gave me the option of a new panel or to fix it the best he could, I chose the cheaper fix and he did a great job making it look like new. No need for a new door and money saved. He was very honest and up front. It's nice to meet people that you can trust when it comes to repairs in your home. Thank you Navid!
I called after my garage door would not open at all. One of my springs on my roll up door had broken. I had an appointment within 15 minutes and within an hour they were at my house. They replaced both springs and balanced and lubricated my door and it works as good as new. Quick, Prompt, prepared with the correct parts, and neat, I couldn't be more satisfied. I would definitely use them again.
Navid was a pleasure to work with! He was extremely responsive throughout the process of getting our new garage door and we got exactly what we wanted. Our garage door was installed very quickly and painlessly. Navid explained everything we needed to know and delivered everything we were looking for and more! We decided last minute to add on a wireless keypad, and Navid was happy to take care of that as well. Will be referring Prestige Overhead Doors to my friends and family and will be using them for my own future needs. Great experience!
I met with and got several quotes from different companies before choosing to go with Prestige, not because it was the least expensive, but because it was very clear that Navid was going to go out of his way to do whatever it took to leave me as a satisfied customer. And indeed that's what happened. The sales process was easy and left me confident about the investment I was about to make. Delivery was as promised (I was in a hurry) and the installation was professional. Navid guided me with what would look best for my home and he was 100% on target. The new door looks fantastic and functions beautifully. I especially like that I can control my garage door from my phone!
I recommend Prestige highly.
Navid and his team is extremely professional, knowledgeable, and efficient! Within hours of having our conversation, he arrived to make a repair.
His prices are affordable and worth every single penny spent!
If anyone is looking for garage door installations or even repairs, choose Prestige Overhead Doors! You won't regret it!